Accessible transport from Amsterdam Airport Schiphol

Arrival at the airport

Amsterdam Airport Schiphol offers travel assistance to help you get around and make your way through the airport on arrival. Assistance for people with disabilities is arranged according to your needs. Be sure to indicate your travel assistance requirements when booking your ticket, so your airline or travel agency can pass on your requests directly to Schiphol travel assistants. Requests for assistance must be made at least 48 hours before departure. 

Visit the Schiphol Travel Assistance website for more information on airport travel support. 

Getting into the city

By train

Frequent trains connect Amsterdam Airport directly to the city centre, in just under 20 minutes. Accessibility features at Schiphol train station include lifts, moving ramps, guiding lines, braille icons, tactile signs and induction loops to help guide you around and down to train platforms. Service dogs are allowed on trains for free, and must be recognisable as service dogs (through harnesses, covers or braces). 

While local Sprinter trains are levelled with the station platform, InterCity trains are raised with several steps to enter the train carriage. If you need assistance boarding and exiting trains, the Dutch National Railway offers free travel assistance to help you with transfers, including fitting wheelchair ramps and assisting with connecting train journeys.

Make sure to arrange travel assistance at least one hour before departure either by telephone +31 (0) 302357822 or with the NS mobile app.

By taxi

If you prefer to book a taxi, select taxi companies offer wheelchair accessible service to and from the airport. Regular taxis at Schiphol do not accommodate wheelchair users, or will only accept passengers with folding (non-electric) manual wheelchairs. We recommend reserving taxi service at least one day in advance.

Taxi Rolstoel

Taxi Rolstoel offers wheelchair accessible service in Amsterdam and surrounding areas in North Holland. Suitable for all wheelchair users, including those who use mobility scooters and power chairs, Taxi Rolstoel provides reliable wheelchair transport to and from Schiphol airport.

Website: http://taxirolstoel.nl/Telephone: +31858887779

Taxi Brouwer

Taxi Brouwer provides specially equipped buses for wheelchair accessible service to and from Schiphol airport. Buses can accommodate up to 3 passengers using wheelchairs plus 2 companions. 

Website: https://www.taxibrouwer.nl/en/Telephone: +31713611000

Useful apps for accessible route planning

When searching for travel advice in the GVB Travel App, it is possible to select the option “Accessible Journey” and “Less walking” to reduce walking distance or plan routes with accessible vehicles and stops. You can also check for accessible stops on the GVB Routes and Schedules website. A filled in grey circle means the stop is marked as wheelchair accessible. 

You can also switch on the Virtual Stop Assistance in the app to plan your trip to fit your situation. The stop you want to use will then be assessed based on your personal settings and will give you a score from very good to inaccessible.  

Download the GVB Travel App 

• Download in the App Store (iOS)
• Download in the Play Store (Android)

More resources

• Accessible Amsterdam provides information about the accessibility of buildings in the city. Featuring accessibility and user-friendliness reviews of all sorts of public buildings, it helps visitors to plan their trip. The site also has information on public transport accessibility.
• The blog Able Amsterdam, written by Dutch-British Josephine Rees, promotes wheelchair and mobility-accessible places, to encourage people of all levels of mobility to get the most out of the city. 
• Sage Traveling also provides helpful tips for wheelchair-accessible travel in Amsterdam.
• AmsterdaMobile is a travel agency for accessible tourism in the Netherlands, for travellers to rent mobility equipment, book accessible taxi transfers, accessible guided tours, and soon also hotels. Read the blog for reviews about accessibility to restaurants, hotels, attractions and more.